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Frequently Asked Questions

Where are A+ Care therapists seeing patients?


Our therapists are available for appointments across most of Los Angeles County. In all the areas we serve, we come to you and make the PT experience as comfortable and easy as possible.


How do I know if my insurance will cover A+ Care?

A+ Care is in-network with traditional Medicare and some Private Insurance plans offer out-of-network benefits. We handle the benefits verification process for you. If your insurance requires a co-pay, at A+ Care you only pay the same exact co-pay as visiting a PT clinic. If you have a private insurance not covered by A+ Care, you can still pay out-of-pocket. Many private insurances will reimburse you directly for your out-of-pocket expenses. If you would like to verify your insurance coverage, please complete the form here and a representative from A Plus Care will contact you within 48 hours to discuss your coverage.


Do I need a prescription (referral) to see an A+ Care therapist?


In most cases, you will not need a doctor’s referral. Some insurance providers do require a doctor’s referral, and we will let you know if that’s the case. This means A+ Care can come directly to you, saving you time and money by avoiding an unnecessary visit to your physician. 


When and where can I have my appointment?


Appointments are available 7 days a week, from 8:00am-6:00pm. Let A+ Care come to you and get the care you need at your door! 


Can I see the same therapist every visit?


It is our goal for each patient to consistently see the same therapist for their course of treatment and care. If there are scheduling changes that may require adjustments, you’ll always know who is seeing you for your appointment in advance.


How long will each treatment last?


Treatment sessions typically last 45 to 60 minutes per visit.

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