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  • What services does A Plus Care LA provide?
    A Plus Care LA offers in-home medical care and therapy services ranging from skilled nursing and physical therapy to occupational therapy and speech therapy. For non-homebound patients, we offer mobile outpatient physical therapy and occupational therapy, providing flexible care that may be rendered at home or at an office.
  • Who can benefit from home health care?
    Home health care is a perfect option for seniors, surgical patients, people suffering from chronic ailments, and others with mobility limitations. If you've been ill, have a disability, or need to regain your independence, A Plus Care LA provides personalized care in your comfort.
  • What makes A Plus Care LA different from other home health agencies?
    At A Plus Care LA, we employ highly skilled therapists (many with doctoral-level degrees) who work with the patients individually, creating customized treatment plans and providing services accredited by ACHC. Our clinicians are multilingual, hold special certifications (like LSVT BIG-certified), and they are equipped with evidence-based skills and techniques to ensure the best possible outcomes.
  • How do I get started with A Plus Care LA?
    To begin, simply contact A Plus Care LA by telephone or email. You may need a referral from a doctor, depending on the service being considered. Our staff will verify insurance, discuss eligibility for services, and schedule an initial consultation or evaluation for you at your convenience.
  • Where are A+ Care clinicians seeing patients?
    Our therapists are available for appointments across most of Los Angeles County. In all the areas we serve, we come to you and make the healthcare experience as comfortable and easy as possible.
  • When and where can I have my appointment?
    Although subject to therapist availability, appointments are available 7 days a week, from 8:00 am-6:00 pm. Let A+ Care come to you and get the care you need at your door!
  • Can I see the same therapist every visit?
    It is our goal for each patient to consistently see the same therapist for their course of treatment and care. If there are scheduling changes that may require adjustments, you’ll always know who is seeing you for your appointment in advance.
  • How long will each treatment last?
    Treatment sessions typically last 45 to 60 minutes per visit.
  • What should I expect during the first home visit?
    During the initial home visit, a licensed clinician will conduct a thorough assessment of your health condition, mobility, and daily living needs. The clinician will discuss your goals, collect your medical history, and come up with a preliminary care plan. This plan can be modified during a futire reassessment visit to suit your specific challenges and adapt to your timeline for recovery.
  • How is a personalized care plan created?
    Care plans at A Plus Care LA are based on thorough assessments done by therapy members or nursing team. Each plan is unique in addressing the medical requirements of the client, functional limitations, personal goals, and recommendations of the physician. Progress will be reviewed regularly and adjusted to ensure top goals are achieved.
  • How can I contact A Plus Care LA or schedule an appointment?
    You can reach A Plus Care LA at (323) 918-5505 or email info@apluscarela.com. You can also fill out the contact form on our website to request more information or book a visit.
  • Are your clinicians licensed and insured?
    The therapists and healthcare professionals at A Plus Care LA are licensed, insured, and qualified to provide specialized care within the State of California. The agency remains in compliance with all state and federal healthcare standards.
  • What qualifications do your physical/occupational/speech therapists have?
    The therapy team is formed by highly trained Doctors of Physical Therapy (DPT) with advanced certifications, including LSVT BIG for Parkinson’s treatment, lymphedema management, and more. Many therapists specialize in areas such as orthopedic recovery, vestibular rehab, posture correction, cognitive therapy, and more.
  • Do you perform background checks on caregivers?
    Yes, we perform thorough checks and verifications concerning the credentials of the staff to ensure client safety, professionalism, and trust.
  • Is A Plus Care LA accredited?
    Yes, A Plus Care LA is accredited by the Accreditation Commission for Health Care (ACHC), a nationally recognized body and the highest authority in setting standards of delivery for home healthcare services.
  • How do I know if my insurance will cover A+ Care?
    A+ Care is in-network with traditional Medicare, and some Private Insurance plans offer out-of-network benefits. We handle the benefits verification process for you. If your insurance requires a co-pay, at A+ Care, you only pay the same exact co-pay as visiting a PT clinic. If you have private insurance not covered by A+ Care, you can still pay out-of-pocket. Many private insurances will reimburse you directly for your out-of-pocket expenses. If you would like to verify your insurance coverage, please complete the form here, and a representative from A Plus Care will contact you within 48 hours to discuss your coverage.
  • Do you accept Medicare and PPO insurance plans?
    Yes, A Plus Care LA accepts Medicare and most PPO insurance plans. Moreover, the staff also helps you verify your benefits and guides you through the whole eligibility process to ensure that the experience is smooth.
  • What if I don’t have insurance—can I still receive care?
    Yes, you can opt for self-pay or private-pay options. A Plus Care LA practices transparent pricing.
  • Do I need a prescription (referral) to see an A+ Care therapist?
    In some cases, you may not need a doctor’s referral. However, some insurance providers do require a doctor’s referral, and we will let you know if that’s the case. This means A+ Care can come directly to you, saving you time and money by avoiding an unnecessary visit to your physician.
  • What types of therapy do you offer at home?
    A Plus Care Los Angeles provides in-home physical therapy, occupational therapy, and speech therapy services. We accept Medicare-certified home health services (with a doctor's referral) and outpatient therapies (without referral).
  • How can physical therapy help me recover at home?
    In-home physical therapy provides rehabilitation from surgery, injury, or chronic pain by restoring mobility, balance, strength, and flexibility. Therapists create individualized exercises and movement plans tailored to your needs in the safe setting of your home.
  • Do you offer services for post-surgery recovery?
    Yes, we offer post-operative rehabilitation services such as wound care, pain management, and strength-building exercises in Los Angeles to help patients recover quickly and avoid complications.
  • speech therapy be done remotely or virtually?
    While A Plus Care LA primarily provides in-home speech therapy, you can reach out to inquire about any current or forthcoming virtual therapy options.
  • Which areas of Los Angeles do you serve?
    A Plus Care LA serves Los Angeles and surrounding areas, including Brentwood, Beverly Hills, Santa Monica, Downtown LA, Westwood, and more. We are constantly expanding our service areas, so give us a call to find our if our clinicians can come to your home. Our mobile services provide care at the doorstep.
  • What if I live outside your coverage area?
    If you live outside our primary service zone, we advise you to get in touch with our team for availability. We can make special arrangements depending on your location and needs.
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